Improve communication, resolve conflicts, and avoid the most common conversational disasters through simple, easily remembered strategies that deflect and redirect negative behaviour. Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.

For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers—calmly, professionally, and successfully—can be crucial to your on-the-job success. Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will help you recognize and defend yourself from verbal abuse—everything from casual obscenities and racist or sexist language to sarcasm, cutting jokes, and subtle put-downs. Richly illustrated with fully dramatizes scenarios and real-world examples, Dr. Elgin’s communication techniques will help you instantly take control of any verbal confrontation. You’ll also learn how to avoid “malpractice of the mouth” and sexual harassment; communicate sensitively and clearly with non-native English speakers; and project a strong, straightforward, and trustworthy image. You’ll find tips for handling sensitive issues via email and voice mail, advice on meeting the communication challenges that face home-based and virtual businesses, and plenty of “workouts” placed throughout the book to give you valuable opportunities to practice your new skills. The Gentle Art of Verbal Self-Defense at Work is your roadmap through the potentially career-threatening minefields of workplace communication.

Former Secret Service agent and star of Bravo’s Spy Games Evy Poumpouras shares lessons learned from protecting presidents, as well insights and skills from the oldest and most elite security force in the world to help you prepare for stressful situations, instantly read people, influence how you are perceived, and live a more fearless life. Becoming Bulletproof means transforming yourself into a stronger, more confident, and more powerful person. Evy Poumpouras—former Secret Service agent to three presidents and one of only five women to receive the Medal of Valor—demonstrates how we can overcome our everyday fears, have difficult conversations, know who to trust and who might not have our best interests at heart, influence situations, and prepare for the unexpected. When you have become bulletproof, you are your best, most courageous, and most powerful version of you. Poumpouras shows us that ultimately true strength is found in the mind, not the body. Courage involves facing our fears, but it is also about resilience, grit, and having a built-in BS detector and knowing how to use it. In Becoming Bulletproof, Poumpouras demonstrates how to heighten our natural instincts to employ all these qualities and move from fear to fearlessness.

You're no idiot, of course. You know it's unhealthy to obsess about a waiter's insulting remarks, and you're tired of hearing your 'best friend' remind you of your shortcomings. But when it comes to actually confronting the verbal bullies in your life, you feel like your yellow streak has turned into stripes. Don't swallow your pride just yet! 'The Complete Idiot's Guide to Verbal Self-Defense', by best-selling author Dr. Lillian Glass, shows you how to take control of the situation.

Learn how to be streetwise and how to protect yourself in unarmed combat with this guide by martial arts expert Geoff Thompson. The author outlines the latest techniques in self-defence and interviews criminals, askning why and how they target certain people for attack.

A groundbreaking manifesto from journalist Gretchen Carlson about how women can protect themselves from sexual harassment in the workplace and reclaim their power against abuse or injustice. In BE FIERCE, Gretchen shares her own experiences, as well as powerful and moving stories from women in many different careers and fields who decided they too weren't ready to shut up and sit down. Gretchen became a voice for the voiceless. In this revealing and timely book, Gretchen shares her views on what women can do to empower and protect themselves in the workplace or on a college campus, what to say when someone makes suggestive remarks, how an employer's Human Resources department may not always be your friend, and how forced arbitration clauses in work contracts often serve to protect companies rather than employees. Her groundbreaking message encourages women to stand up and speak up in every aspect of their lives. Gretchen also discusses why this fight will require both women and men working together to ensure that our daughters and sons will have a brighter future. BE FIERCE is a cultural movement and a motivating testament to what we can accomplish if we collectively decide to become warriors in the path for a better future. The time is now. Take back your life, your career, and your dignity. Twitter: @GretchenCarlsonFacebook: @GretchenCarlsonInstagram: @therealgretchencarlson A portion of each book sale will go towards Gretchen's Gift of Courage fund. "Using your voice and speaking your truth is a step toward freedom. Be a 'Fierce' force because that's what it takes to change the world."--Maria Shriver, Emmy and Peabody Award-winning journalist, New York Times bestselling author, and founder of The Women's Alzheimer's Movement

How often have you wished you knew how to defuse the difficult people who wreak havoc on your life? Whether it's a neighbor who keeps disturbing your peace, an employer who manipulates you into unpaid overtime, a spouse who criticizes and controls your every move, a colleague who uses scare tactics to intimidate you, or a student who teases your child without mercy, Take the Bully by the Horns will give you real-life strategies stop people from taking advantage of you, including how to: * Adopt a "don't you dare" attitude * Refuse to play The Blame-Shame Game * Beat em to the punch...line * Stop paying the price of nice * Put all kidding aside * Act on your anger instead of suffering in silence * Savior Self from martyrs and guilt-mongers * Not be victimized by crazy-making Jekyll/Hyde personalities * Adopt the Clarity Rules and Rights With these tools, you can take back your peace of mind and your sanity. You'll be able to fight back constructively and prevent harrassment by bullies, from the workplace to the schoolyard. The bold suggestions in Take the Bully by the Horns will show you once and for all how to convince unfair or unkind relatives, co-workers, customers, or strangers to either behave cooperatively or leave you alone.

True fear is a gift. Unwarranted fear is a curse. Learn how to tell the difference. A date won't take "no" for an answer. The new nanny gives a mother an uneasy feeling. A stranger in a deserted parking lot offers unsolicited help. The threat of violence surrounds us every day. But we can protect ourselves, by learning to trust--and act on--our gut instincts. In this empowering book, Gavin de Becker, the man Oprah Winfrey calls the nation's leading expert on violent behavior, shows you how to spot even subtle signs of danger--before it's too late. Shattering the myth that most violent acts are unpredictable, de Becker, whose clients include top Hollywood stars and government agencies, offers specific ways to protect yourself and those you love, including...how to act when approached by a stranger...when you should fear someone close to you...what to do if you are being stalked...how to uncover the source of anonymous threats or phone calls...the biggest mistake you can make with a threatening person...and more. Learn to spot the danger signals others miss. It might just save your life.

A manual for verbal self-defense explains how to transform hostility, eliminate aggression, handle tormenters, control emotion, and promote harmonious conversation

This book could save your life: Protect yourself from violence and learn survival skills for dangerous situations with this essential guide from a former military intelligence officer. In a civilized society, violence is rarely the answer. But when it is, it's the only answer. The sound of breaking glass downstairs in the middle of the night. The words, "Move and you die." The hands on your child, or the knife to your throat. In this essential book, self-protection expert and former military intelligence officer Tim Larkin changes the way we think about violence in order to save our lives. By deconstructing our assumptions about violence -- its morality, its function in modern society, how it actually works -- Larkin unlocks the shackles of our own taboos and arms us with what we need to know to prevent, prepare for, and survive the unthinkable event of life-or-death violence. Through a series of harrowing true-life stories, Larkin demonstrates that violence is a tool equally effective in the hands of the "bad guy" or the "good guy"; that the person who acts first, fastest and with the full force of their body is the one who survives; and that each and every one of us is capable of being that person when our lives are at stake. An indispensable resource, When Violence is the Answer will remain with you long after you've finished reading, as the bedrock of your self-protection skills and knowledge.